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I received the wrong product.
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If you received the wrong product, you can request an RMA and we will ship you the correct item.
Click here for directions on returning an item.
Upon receipt of the incorrect item, your RMA will be processed and a new order will be generated at no additional cost to you.
Please note that we do not cross-ship any items, even if you received the wrong product.
If you need the replacement sooner than the RMA process allows, we recommend requesting the RMA for a refund instead of a replacement order, and placing a new order for the item. In this situation, you will be charged for the second order, but refunded for the first order once we process your RMA.
Log into your account: "Click Here"
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Please be sure to read the "Return Policy" first. |
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